If you find yourself wanting to return your product within 60 days of its delivery, you have the option to initiate a return process by sending the item back to the provided address. Upon receiving the returned product and assessing its condition, we will proceed with the refund procedure.
PrimeBiome Return and Refund Process
If unsatisfied with your PrimeBiome product, you can return it within 60 days of delivery. Follow these steps:
- Refund Request: Submit your refund request within 60 days of receiving your order. Verify the shipping date on the package for reference.
- Return Shipping: The vendor covers the cost of return shipment. PrimeBiome does not assume liability for the shipping or return process.
- Return Address: Ship the product to the following address:
- Address: 4711 34st N, Suite 3, St. Petersburg, Florida 33714, US
- Refund Process:
- Complete the returns and refund paperwork included in the package.
- Send the product to the designated address.
- After receiving and assessing your return, you will receive a confirmation email detailing the refund process.
- Once approved, your refund will be processed.
For any inquiries, you can contact customer support at contact@getprimebiome.com
Additionally, be aware that the retailer may not cover the retailer may not know if you need more information!
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